Privacy Policy

Sobokuya (hereinafter referred to as 'the Company') recognises the importance of personal information and considers the protection of personal information to be a social responsibility and declares that it has established this Privacy Policy to comply with laws, regulations and internal rules concerning personal information and to properly acquire, use and manage the personal information handled by the Company.

Scope of application

This Privacy Policy sets out the policies we follow when handling customers' personal information or equivalent information in the various services we provide.

Definition of personal information

Personal information is information relating to an individual, such as a customer's name and e-mail address, which can be used to identify that individual customer. It also includes information that can be combined with other information to identify an individual.

Safe management of personal information

The Company takes reasonable security control measures, including the maintenance of security systems and management systems and thorough training of employees, to keep customers' personal information accurate and up-to-date and to prevent unauthorised access, loss, damage, falsification or leakage of personal information.

Purpose of use of personal information

The Company handles the information provided by customers only within the scope of the purposes of use stipulated for each service, in addition to the purposes of communication from the Company, distribution and sending of email newsletters, direct mail and various notices, and confirmation and response to customer opinions and enquiries about the Service.

Disclosure and provision of personal information to third parties

The Company will not disclose or provide personal information provided by customers to third parties, except in one of the following cases:

  • When the customer has given consent.
  • When disclosure is required by law.
  • When cooperating with a state body, a local authority or a person or entity entrusted by one in executing the affairs prescribed by law, and obtaining the consent of the customer may hinder the execution of the affairs concerned.
  • When disclosure is necessary for the protection of the life, body or property of a person and it is difficult to obtain the consent of the customer.

Management of contractors

The Company may outsource the handling of personal data in whole or in part to the extent necessary to achieve the purpose of use. In this case, we will instruct and supervise the contractor to ensure appropriate management.

Disclosure, correction, and suspension of use of personal data

If a customer requests disclosure, correction or cessation of use of their personal data, we will respond in accordance with our prescribed methods. For specific methods, please contact the reception desk below for individual guidance.

Sobokuya Inc. Privacy Policy Contact

Revision of privacy policy

The Company will review and improve this Privacy Policy from time to time to ensure that personal information is properly protected.

Thank you for your cooperation.